Legal notice
By accessing and using this seafood retail website, you agree to comply with all the following legal terms and disclaimers.
1. Website Content
We strive to ensure that all product descriptions, images, specifications, origin information, and product introductions of our frozen seafood and fresh aquatic products displayed on this website are accurate, up-to-date, and reliable. Our operational team regularly reviews, revises, and updates website content to provide customers with a trustworthy browsing and shopping experience.
2. Accuracy of Information
We make every effort to verify the authenticity, completeness, and accuracy of all seafood-related information on the site, including product origins, net weight specifications, storage conditions, shelf life, and cooking guidance. Minor typographical errors, delayed data synchronization, or temporary page update delays may occasionally occur. If you find any inconsistent, misleading, or incorrect content, please contact our customer service team promptly. We will verify and correct the issue immediately.
3. Use of Information
All information published on this website is for general reference only, assisting customers in seafood selection, comparison, and purchasing decisions. Before placing orders, please double-check key information such as frozen storage requirements, product specifications, thawing methods, and edible tips via customer consultation if necessary. We shall not be held responsible for any losses arising from purchasing decisions made solely based on unconfirmed website information.
4. External Links
For your convenience in obtaining auxiliary information such as seafood cooking tutorials, fresh-keeping guides, and food matching recipes, this website may contain hyperlinks to third-party platforms. We only link to credible public websites, but we have no control over the content, service quality, privacy policies, and operational status of third-party platforms. We assume no liability for any disputes, losses, or risks caused by your access to external third-party websites through our links.
5. Website Availability
We conduct daily technical maintenance to ensure stable website operation and support 24/7 browsing, product inquiry, and order placement functions. Temporary website downtime, page loading failures, or functional interruptions may occur due to server maintenance, system upgrades, network abnormalities, or unexpected technical failures. We are not responsible for any shopping inconvenience or indirect losses caused by temporary service suspension.
6. Legal Compliance
We strictly comply with all applicable local, national, and cross-border e-commerce laws, food safety regulations, aquatic product sales management rules, and consumer protection policies. No clause in this legal notice shall be interpreted to restrict or deprive any statutory consumer rights that cannot be excluded by applicable laws and regulations.
7. Seafood Product Information
We fully endeavor to display the true appearance, accurate specifications, origin labels, prices, and product features of all frozen seafood products, including Norwegian mackerel, various frozen fish fillets, and other aquatic ingredients. Due to shooting lighting, screen color deviation, production batch differences, and manual measurement errors, subtle color and detail differences may exist between online images and physical products. Please confirm all product details with our customer service before payment. We only undertake after-sales responsibilities within the scope stipulated by relevant consumer protection laws.
8. Intellectual Property
All original content on this website, including seafood product images, parameter descriptions, copywriting, brand logos, packaging designs, and scene display materials, are either fully owned by us or used with legal commercial authorization. All intellectual property rights are protected by copyright, trademark, and relevant intellectual property laws. Unauthorized copying, downloading, reproduction, modification, and commercial secondary use of any website content without our written permission are strictly prohibited. We reserve the right to pursue legal compensation for all infringement behaviors.
9. Seafood Storage & Usage Disclaimer
All our seafood products comply with international aquatic product safety and frozen food standards. Product quality, freshness, and edible safety are guaranteed under standard cold-chain storage and correct thawing methods. We shall not be liable for product deterioration, spoilage, or safety hazards caused by improper manual operations, including non-compliant frozen storage, high-temperature repeated freezing and thawing, improper cleaning and processing, overdue storage, or violation of product usage guidelines. Customers are advised to strictly follow the product’s fresh-keeping, thawing and cooking instructions.
10. Order & Logistics Disclaimer
The in-stock status and estimated delivery time displayed on the website are for reference only. Due to objective uncontrollable factors including seafood inventory fluctuation, international logistics delays, parcel extrusion during transit, bad weather, and cross-border customs clearance delays, order delivery may be affected. We will actively assist customers in handling related problems, but we shall not compensate for any indirect losses such as meal arrangement delays and catering schedule changes caused by uncontrollable logistics and inventory issues.